Effective Date: 11/14/2025
Website: BrioLimo.com
Company: Brio Limousine (“Brio,” “we,” “our,” or “us”)

Brio Limousine is committed to safeguarding the privacy of our clients, website visitors, and service users. This Privacy Policy explains how we collect, use, process, and protect your personal information when you engage with our website, book services, or interact with our team.


1. Information We Collect

We collect the following categories of information:

1.1 Information Provided Directly by Users

  • Full name

  • Email address

  • Phone number

  • Pickup and drop-off addresses

  • Travel details (dates, times, itinerary)

  • Payment information (processed through secure third-party gateways)

  • Company name (if applicable)

  • Any information submitted through contact forms or booking systems

1.2 Information Collected Automatically

  • IP address

  • Browser type and version

  • Device information

  • Referring website or URL

  • Geographic location (approximate)

  • Pages visited and actions taken on BrioLimo.com

1.3 Cookies and Tracking Technologies

We use cookies, pixels, and analytics platforms to:

  • Enhance website functionality

  • Measure performance and traffic

  • Support marketing and retargeting campaigns

You may disable cookies in your browser settings, though certain features may not function properly.


2. How We Use Your Information

We use personal data only for legitimate business purposes, including:

  • Processing reservations and service requests

  • Communicating updates, confirmations, or changes regarding bookings

  • Customer support and issue resolution

  • Billing and invoicing

  • Improving website performance and user experience

  • Security monitoring and fraud prevention

  • Marketing communications (opt-out available at any time)

  • Legal compliance and record keeping

We do not sell personal information to third parties.


3. How We Share Your Information

We may share your information with:

3.1 Service Providers

Third-party vendors who assist with:

  • Payment processing

  • Dispatch and reservation management

  • Website hosting and analytics

  • Email marketing and communication

All providers operate under confidentiality agreements and GDPR/CCPA-aligned standards.

3.2 Legal Authorities

Information may be disclosed when required by:

  • Subpoena

  • Court order

  • Legal compliance obligations

  • Protection against fraud or security threats

3.3 Business Transfers

If Brio Limousine undergoes a merger, acquisition, or asset sale, customer data may be transferred as part of that transaction.


4. Data Storage and Security

We implement administrative, technical, and physical safeguards to protect your data, including:

  • Encrypted data transmission (SSL/TLS)

  • Secure payment gateways

  • Restricted administrative access

  • Routine vulnerability monitoring

However, no electronic transmission is 100% secure. Users submit information at their own risk.


5. Data Retention

We retain data only as long as necessary for:

  • Delivering services

  • Maintaining business records

  • Complying with legal obligations

Once retention periods expire, data is securely deleted or anonymized.


6. Your Rights

Depending on your jurisdiction, you may have the right to:

  • Access your personal information

  • Request corrections

  • Request deletion

  • Object to certain processing

  • Withdraw consent for marketing

  • Request a copy of your data

Requests may be directed to:info@briolimo.com


7. Children’s Privacy

BrioLimo.com does not knowingly collect personal information from individuals under 16. If such data is discovered, it will be deleted promptly.


8. Links to External Sites

Our website may contain links to third-party services. We are not responsible for their privacy practices or content.


9. Changes to This Policy

Brio Limousine may update this Privacy Policy periodically. The revised date at the top of the page reflects the most current version.


10. Contact Information

For questions about this Privacy Policy or data handling practices, please contact:
Email: info@briolimo.com
Phone: 970-366-6393
Address: 25 Lower Woodbridge Rd APT J, Snowmass Village, CO 81615